Refund policy
At Blankova, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
30-Day Returns
We offer free returns within 30 days of receiving your order.
To qualify for a return:
- Items must be unused and in original condition.
- Products should include original packaging when possible.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following cannot be returned:
- Gift cards
- Final sale items
- Personalized or customized products
- Items damaged through misuse
Refunds
After receiving and inspecting your returned item, we will notify you of the approval status.
Approved refunds are issued to your original payment method within 5–10 business days.
Exchanges
If you received a defective or incorrect item, we'll gladly replace it at no additional cost.
Damaged Orders
If your package arrives damaged, please contact us within 7 days with photos of the product and packaging.
Return Shipping
Return shipping is free for eligible returns.
Contact
Email: support@Blankova.store